Welcome to 96ACE most trusted online casino Malaysia, providing the best gambling experience for you

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CONTACT US

Contact Us at 96ACE Online Casino Malaysia

If you’re having issues concerning your 96Ace gameplay, our team of highly trained professional customer service agents are here to help you solve your problems.

Our service agents are trained to assist and answer questions including, but not limited to the following topics:

  • Deposit & withdrawals from your casino e-wallet account
  • Accessing your casino games or inability to access
  • Any new or existing promotions or bonus available
  • 96Ace VIP Program

Ways To Contact Us

Frequently Asked Questions (FAQs)

1. Are online casinos legal in Malaysia?

Gambling in Malaysia is governed by two main Acts; The Betting Act 1953 and The Common Gaming Houses Act 1953. The Acts lay out legislations that control the type of gambling activities that can be performed within the country. This includes landed casinos, horse racing and lotteries.

For online casinos, the law is slightly different.

In Malaysia, online casino operators are not allowed to operate any online gambling sites. However, there are no legislations to outlaw online casinos in Malaysia which means that as long as the casino site is not operating in Malaysia, players can play in an online casino.

2. Who can play in 96Ace Online Casino?

Malaysia is a predominantly Muslim country, and their Muslim citizens are also governed by Sharia law in addition to national laws. In Sharia law, all forms of gambling are prohibited and outlawed for all Muslims.

Second, the laws in Malaysia state that only adults above the age of 18 years old are allowed to gamble. This includes having a valid 96Ace Casino account to play any game on the site.

Therefore, only adults above the age of 18 and non-Muslims are allowed to gamble on 96Ace Malaysia.

3. What services does 96Ace Customer Service offer?

96Ace Customer Service is able to help our players on anything related to online gaming when playing on our site.

Our service agents are trained to assist and answer questions including, but not limited to:

  • Deposit & withdrawals from your casino e-wallet account
  • Accessing your casino game or inability to access
  • 96Ace VIP Program
  • Any new or existing promotions or bonus available

4. Is 96Ace Customer Service available at night?

Yes, we are available at all hours. 96Ace Online Casino Malaysia operates 24 hour 7 days a week. Our team of highly trained professional service agents stand ready to help whenever our players need assistance during their gameplay.

The team is well versed in both English, Mandarin and Malay and are able to answer any questions that you may have to ensure a smoother and quicker solution that you might have.

Call Us Now!

96Ace Online Casino is always here to help. Contact us through our many different platforms or social media sites if you have any trouble at all.

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